contact us

contact information

M:  371 27332264M:  371 26546533

T:  371 64633672 

E-mail: veikals@nook.lv

nook@nook.lv

Terms of use

General terms of use of the nook.lv website.


1. Before starting to use the nook.lv website of SIA "NOOK" (registration no. 4240300148, legal address – Ratiniki, Veremu pagasts, Rēzeknes novads, LV-4647), please carefully read these terms of use of the nook.lv website (hereinafter – Regulations).


2. The website nook.lv means the website created by SIA "NOOK", whose internet address is nook.lv, with all the information and materials contained therein.


3. By visiting the nook.lv website or using the information on the provision of goods and services on it, you personally or the person you represent, if you act on their behalf, agree to these terms.


4. If you do not agree with these terms, please do not visit and use the nook.lv website, as well as do not use the services and information contained therein.


5. We inform you that the purpose of processing the information (including the data of individuals) entered on the nook.lv website of SIA "NOOK" is to provide the services indicated therein and to provide assistance during the use of the nook.lv website.


6. SIA "NOOK" has the right to unilaterally change the content and terms of use of the nook.lv website at any time. Such changes enter into force after their publication on the nook.lv website.


7. The moment you start using the nook.lv website or carry out any activities on the mentioned website, it will be considered that you are familiar with the rules in force at the time of use and will comply with them. Every user of the website is obliged to regularly read the rules in order to be informed about the changes made in them in a timely manner. If you do not agree to the terms, it is forbidden to use the website.


8. Users of the nook.lv website have the right to use the options and services offered on it at the price valid at the time of offering the relevant service. SIA "NOOK" has the right to change the prices indicated on the nook.lv website and/or to create new paid services at any time, according to its discretion.


9. In order to become a registered user of the nook.lv website, you must follow the registration procedure specified on the nook.lv website.


10. Every user registered on the nook.lv website is obliged not to disclose their access data to other persons. If activities are performed on the nook.lv website with the profile of a registered user (including the purchase of goods and/or services) using the correct username and password, it is considered that the activities in the respective profile were performed by the registered user himself.


11. The user of the website agrees to receive information from the nook.lv website about various types of news.


12. SIA "NOOK" is not responsible for any kind of expenses and losses incurred during the use of the nook.lv website.


13. In cases where there is uncertainty about filling out the document forms posted on the nook.lv website of SIA "NOOK", please contact the indicated contact person on the nook.lv website.

Use of the services offered on the nook.lv website.


14. You must always act in accordance with the procedures specified on the nook.lv website.


15. Do not abuse the information posted on the nook.lv website. You may use the services offered on the website only in accordance with the applicable laws and regulations. SIA "NOOK" has the right to suspend or terminate the provision of services if compliance with the terms of use of the nook.lv website is not ensured during the order.


16. When requesting SIA "NOOK" or a person represented on its behalf to make changes to a registered order that is incomplete, please note that changes can be made by writing an e-mail to guna@nook.lv from the e-mail address specified in the order or by contacting SIA "NOOK", calling nook.lv from the phone number specified in the order: 27332264.


17. SIA "NOOK", finding errors and/or inaccuracies in product prices or descriptions on the nook.lv website, has the right to unilaterally cancel the distance contract until the payment for the specific product has been credited. As an exception, the distance contract of SIA "NOOK" can be canceled in cases where the distance contract was concluded with malice of the other party, or with fraud, or with pressure; due to defects in the ordered goods; due to the excessive loss suffered by one or the other party; due to late payment of goods and in other cases specified in regulatory acts.


18. The use of the nook.lv website does not grant any property rights to the content to which you have the right to access. It is forbidden to use the content of the information posted on the nook.lv website, unless there is permission from the owner of this content or other type of permission in accordance with the law. These rules do not grant the right to use any brand or logo included on the nook.lv website. It is forbidden to remove, make unintelligible or change the statements that are visible on the website veikals.nook.lv or that are provided through the website nook.lv.


19. The nook.lv website displays the content and description of goods and other information that is the property of SIA "NOOK".


20. In connection with the services used, SIA "NOOK" has the right to send notifications, reminders about started but unfinished services and other information to the entered electronic e-mail address with the aim of improving the quality of service provision. Likewise, SIA "NOOK" is entitled to send information about nook.lv and SIA "NOOK" news, promotions and discounts.


21. Stock balances are informative and may change during the day. The customer will be informed about the changes at the time of order confirmation.

 

22. The product may differ from the one shown in the picture.

Use and confidentiality of data entered on the nook.lv website.


23. SIA "NOOK" informs you that by specifying your e-mail address, you agree that it is included in the database and that a notification/reminder about the initiated but not completed product orders can be sent to it from the nook.lv website.


24. By using the nook.lv website, you agree that SIA "NOOK" or any third party acting on behalf of nook.lv can collect and store data that allows you to track and list:

    the total number of website visits, the number of visitors to each specific website, domain names, IP addresses of internet service providers of nook.lv visitors, other data, the purpose of which is to use for system administration purposes, as well as to control the use of the nook.lv website and organize it improvement.


25. "NOOK" SIA has the right to transfer the collected and accumulated data on the nook.lv website for information purposes and statistical purposes to other companies. PERSONALLY IDENTIFIABLE DATA WILL NOT BE DISCLOSED IN THIS PROCESS AND WILL NOT BE TRANSFERRED TO THIRD PARTIES.


26. SIA "NOOK" does not associate the user's IP address and e-mail address with data that allows identification of this user. This means that each user session will be recorded, but the user of the nook.lv website will remain anonymous.


27. All materials that are sent or entered on the nook.lv website become the property of NOOK SIA, which NOOK SIA, as the owner of the nook.lv website, is entitled to use for its own purposes, except for the data of natural persons.


28. Please note that by presenting your e-mail address or by sending any information to the nook.lv website, you have agreed that SIA "NOOK" is entitled to use these data only for the above-mentioned purposes, including the one specified in clause 20 of these regulations for the purpose.

Privacy and copyright protection of the nook.lv website.


29. By starting to order the product, you agree that the data entered on the nook.lv website can be used by SIA "NOOK" in accordance with the above-mentioned terms of use of the nook.lv website.


30. When ordering the product, confirm that you are familiar with and agree to the terms of product delivery.


31. When ordering the product, confirm that you are familiar with and agree to the right of withdrawal.


32. When starting to order a product, by contacting SIA "NOOK" or the person represented on its behalf, by phone, in writing by e-mail or on social networks, confirm that you are familiar with and agree with the terms of use of the nook.lv website and that the provided contact information is correct.

About the terms of use of the nook.lv website.


33. In the event that any of the clauses specified in these regulations become invalid, it will not affect the rest of the regulations.


34. Any disputes arising from or related to these terms or services will be dealt with in accordance with the requirements set out in the laws and regulations.


35. All intellectual property rights regarding the nook.lv website belong exclusively to NOOK SIA. In case of violation of these rights, the guilty person shall be held liable as stipulated in the regulatory acts, and shall also be fully responsible for all damages that have been or could be caused to SIA "NOOK" and third parties.


36. For information on how to contact NOOK SIA, see the "Contacts" section of the nook.lv website.

 

Documents certifying goods purchased on the nook.lv website.


37. In cases where the buyer pays for the product ordered on the nook.lv website and receives it at the nook.lv office, one of the documents certifying the purchase of the product (hereinafter - transaction) is issued:

    Purchase receipt; Goods delivery note.


38. In cases where the ordered product is delivered to the address specified by the buyer, the document confirming the purchase is the delivery note that is attached to the product.


39. The person responsible for assembling the order and drawing up the shipping document is indicated on the purchase document or the goods delivery note, who certifies the correctness of the documents with his signature.


40. The fact that the buyer has received the product is confirmed by:

    Upon receipt of the ordered item at the nook.lv office - the buyer's signature on a document that is a receipt or delivery note; Upon receipt of the ordered item with standard delivery - the buyer's signature on the electronic terminal of the courier/order issuer.


41. Claims that the order has not been delivered, after the receipt of the order has been confirmed by one of the methods described in clause 40, are not accepted.

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